Host Resources

Everything you need to succeed as a Sylhaven host. Whether you're offering a sauna, art studio, workshop, pool, or any unique space, these resources will help you thrive.

Getting Started

Host Setup Guide

Step-by-step instructions to create your first listing and welcome your first guests.

Read Guide →

Space Maintenance

Essential maintenance tips to keep your haven in perfect condition for guests.

View Checklist →

Photography Guide

Learn how to capture stunning photos that showcase your space and attract bookings.

Learn More →

Pricing Strategy

Set competitive rates that maximize your earnings while attracting guests.

Pricing Guide →

Marketing & Growth

Boost Your Bookings

  • • Optimize your listing with high-quality photos and detailed descriptions
  • • Respond quickly to inquiries (within 2 hours when possible)
  • • Offer flexible booking options and clear availability
  • • Collect and showcase positive guest reviews
  • • Keep your calendar updated and accurate

Exceptional Guest Experience

  • • Provide clear arrival instructions and safety guidelines
  • • Offer appropriate amenities for your space type
  • • Create a welcoming atmosphere with clean, well-maintained facilities
  • • Be available for questions during guest visits
  • • Follow up after sessions to gather feedback

Safety & Legal

Safety Standards

  • • Regular equipment inspection and maintenance
  • • Clear safety instructions for guests
  • • Emergency contact procedures
  • • First aid supplies readily available
  • • Proper ventilation and climate controls
View Full Safety Guidelines →

Legal Considerations

  • • Check local zoning and business regulations
  • • Verify insurance coverage for hosting activities
  • • Understand tax implications of hosting income
  • • Comply with health department requirements
  • • Consider liability waivers for guests
Legal Resource Guide →

Dispute Resolution

Host Dispute Resolution Guide

Learn how to request money from guests for damages, respond to refund requests, and navigate the dispute process. Includes timelines, best practices, and payout hold information.

Read Full Guide →

Financial Management

Payments

  • • Automatic payouts every week
  • • Secure payment processing
  • • Detailed earning reports
  • • Multiple payout methods

Analytics

  • • Booking trends and patterns
  • • Guest review insights
  • • Competitive pricing data
  • • Performance metrics

Tax Support

  • • Annual earning summaries
  • • Tax document generation
  • • Deduction tracking tips
  • • Professional tax advice referrals

Community & Support

Host Community

Connect with other hosts, share experiences, and learn from each other in our exclusive host community forum.

Join the Community →

Host Academy

Take our comprehensive courses to master hosting skills, from guest communication to advanced marketing strategies.

Start Learning →

24/7 Host Support

Need help? Our dedicated host support team is available around the clock to assist with any questions or issues.

Email: host-support@sylhaven.ca

Phone: 1-800-SYLHAVEN (ext. 2)

Quick Links

Discover
Messages
BookingsHosting